In our previous story, we introduced how LG Display is leveraging AI not only in OLED design and manufacturing but also in everyday office tasks to create a smarter way of working.
Now, LG Display’s AI assistant has been named ‘Hi-D’ through an internal contest: connecting Human and AI. Hi-D supports employees across diverse tasks including internal and external knowledge search, real-time meeting interpretation, auto-generated minutes, and email management.
In this article, let’s take a closer look at how Hi-D is making email communication smarter and more efficient.
Four Key Features of Hi-D’s Email AI Assistant
Hi-D enhances email workflows in four major ways:
1. Email Summarization
Hi-D condenses email content into concise summaries. Even foreign-language emails in English or Chinese can be automatically translated into Korean before summarization. It can also extract text from images, helping employees quickly grasp the content of emails with multiple image attachments.
2. Attachment Summarization
Hi-D goes beyond the main text to summarize attached files such as PPTs, PDFs, and Word documents, making it easier to understand the full scope of email content.
3. Draft Generation
More than simple text creation, Hi-D proposes polished draft replies that consider context, tone, and even sentiment analysis — ensuring communications are both professional and appropriate.
4. Q&A Support
By referencing previous email exchanges and overall context, Hi-D provides accurate answers to questions that arise during drafting. Whether it’s clarifying unfamiliar terms or retrieving relevant information, Hi-D delivers answers instantly for smoother workflows.
Boosting Productivity with Hi-D’s Email Assistant
Hi-D is receiving positive feedback from employees for reducing the hidden time and effort traditionally required in email tasks. From summarizing complex content — including images and attachments — to generating drafts and automatically refining grammar and tone, Hi-D helps employees save time and respond more efficiently.
By cutting down the time spent managing an overflowing inbox, employees can shift their focus to high-value tasks, enabling faster decision-making and greater productivity. The time saved translates directly into opportunities for more creative and impactful work.
Smarter Emails, Every Day with Hi-D
Following our previous story on how Hi-D transforms meetings, this chapter highlights how the AI assistant is making email tasks smarter and more convenient.
With its unique AX (AI Transformation) capabilities, LG Display continues to strengthen competitiveness not only in advanced technologies but also in everyday office work. And the journey of smarter communication with Hi-D is only just beginning — stay tuned for what’s next in our AI Experience series!
